ChowNow founder rethinks food delivery to serve local restaurants first – TechCrunch

Welcome back to Found, TechCrunch podcasts that tell the stories behind startups. This week we’re joined by Chris Webb from Chow Now.

Chow Now started as a way for founder and CEO, Chris Webb and his friends to easily order from small local restaurants, but eight years later when COVID hit ChowNow has become a restaurant-friendly alternative to some of the biggest players from space. They started ranking in the app store organically and growing in users and customers. Chris talks with Darrell and Jordan about the “fast and steady” approach to building a sustainable business and how to seize a moment when growth is happening. They also come in:

  • Balancing having an app or product that promotes their customers (in this case, restaurants) rather than the app itself.
  • Learned by working at Leeman during their infamous bankruptcy and never wanting to go too far on his skis as a founder so they would fail too quickly, i.e. be “fast and steady”.
  • The difference Chris found between investors in Silicon Valley and those in New York and Los Angeles and why he prefers getting money outside of the Valley.
  • The beauty of businesses that must change to last and the feeling of starting a new business every day.

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Gladys T. Hensley