DoorDash introduces new features to help discover and rate local restaurants
DoorDash introduces new ways to rate, review and discover restaurants in every neighborhood.
Open the updated food delivery app to find “most liked” items, reviews, top 10 popular place lists and “all-star” locations, as decided by local customers.
Most Popular Items
After ordering on DoorDash, customers can rate individual items by giving them a thumbs up or thumbs down. A restaurant’s top three rated dishes are then displayed on the digital menu with a “most popular” tag, which helps direct others to potential meal choices.
“With the launch of the Most Popular Items feature, we’re saving consumers over 400,000 hours a year, reducing decision fatigue when deciding what to order,” said Helena Seo, design manager at DoorDash. Since the pilot began, US users have submitted more than 2.5 million item reviews per week, on average.
While most food delivery platforms eschew customer reviews, DoorDash embraces them, hoping the community’s “in-depth feedback and recommendations” will save users time and effort moving from app to app. another to search for restaurants.
“Consumers are more confident about where and when they eat when they see reviews from their peers,” the online food ordering company said, citing recent BrightLocal research. The company has received more than 7 million reviews since public reviews opened in November.
The movement, however, is aimed at merchants as well as consumers. New ratings and reviews make it much easier to identify what people like to eat, adjust inventory accordingly, and optimize staff training.
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Top 10 Lists
Browse curated lists featuring everything from top breakfasts to top new restaurants with new hit lists, which DoorDash called “dynamic and ever-changing to delight more and inspire new restaurant or food choices.” Consumer contributions help surface top-rated restaurants, which then feed into the app’s top 10 lists.
Most Loved All-Stars
DoorDash celebrates its best and brightest with a list of the Top 100 Most Loved All-Star Restaurants in the United States for 2022. The restaurants chosen are based on data from app participants who have achieved “most loved” status. loved” for at least 10 months between April 2021 and April 2022.
“We are always thinking about how we can make the shopping experience even smoother and more relevant for our customers,” Seo said. “We are thrilled that consumers find the pleasure of discovering new restaurants and dishes, trusted and loved by locals.”
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